FAQ

1. Are the monthly patterns always available? 

The monthly patterns are only available the month they are released. However, once you download them you have them forever.

2. What if I miss downloading a monthly pattern?

Please send me an email and I am happy to send the pattern to you. [email protected]

3. Are the project patterns always available? 

Yes, the project patterns are permanently in the membership. 

4. How often are new project patterns added?

Every 2-3 months. 

5. How do I cancel my membership?

To cancel your membership, please log in to your account on our website and navigate to the "Account Settings" section. Here, you should find an option to cancel your subscription. Follow the prompts to complete the cancellation process.

6. Is there a fee for canceling my membership?
There are no cancellation fees associated with terminating your membership.

7. Can I cancel my membership at any time?
Yes, you can cancel your membership at any time. Once you cancel, your membership benefits will continue until the end of the current billing cycle.

8. Will I receive a refund after canceling my membership?
Upon canceling your membership, you will not receive a refund for any unused portion of your subscription. However, you will continue to have access to your membership benefits until the end of the current billing cycle. 

*In saying this, I am always happy to help you out in any way that I can so if you do need a refund please email me explaining the situation and I will refund you.

9. Can I reactivate my membership after canceling?
Yes, you can reactivate your membership when it reopens every few months. 

10. What if I'm having trouble canceling my membership online?
If you encounter any difficulties while attempting to cancel your membership online, please reach out to me for assistance. I will be happy to guide you through the cancellation process or address any concerns you may have.

11. Will my account be deleted after canceling my membership?
Canceling your membership does not automatically delete your account. Your account will remain active, allowing you to log in and access the content you had while you were a member.

12. Is there a minimum commitment period for my membership?
No, you are free to cancel your subscription at any time without penalty.